Frequently Asked Questions

What do you deliver?

How can I track my delivery?

Are there delivery fees?

Can I schedule a delivery?

How do you verify age for alcohol delivery?

What happens if I don't have ID at the time of delivery?

Can I order alcohol if I am under 21?

How is my personal information handled during age verification?

What does day-of-coordination include?

Can I make changes to my event schedule on the day of?

Will you handle vendor communications on the event day?

What should I do if I need additional assistance on the day of the event?

How can I contact customer service?

What are your customer service hours?

How do I file a complaint or issue?

Can I get a refund for issues with my order?